We want you to be completely satisfied with your purchase from Rajasthan Decor. That's why we offer a 7-day return policy, giving you ample time to make sure your item meets your expectations. which means you have 7 days after receiving your item to request a return. Once the return product is received it will be inspected and the return will be approved within 10 days
Eligibility for Returns
To be eligible for a return, please ensure that:
Starting a Return
To initiate a return, please contact us at sales@rajasthandecor.com. If your return is approved, we will furnish you with a return shipping label and provide detailed instructions on how and where to send your package. Please be aware that we cannot accept returns for items sent back without prior authorization, and all return shipping charges will be the responsibility of the customer.
Should you have any questions or require assistance with your return, do not hesitate to reach out to us at sales@rajasthandecor.com.
Damages and Issues
Upon receiving your order, we kindly request that you inspect the items promptly. If you discover any defects, damages, or if you receive the incorrect item, please contact us immediately. We are committed to resolving the issue promptly and ensuring your satisfaction.
Refunds
We will notify you once we have received and inspected your return. If your return is approved, we will automatically refunded on your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please reach out to us at sales@rajasthandecor.com for further assistance.
Thank you for choosing Rajasthan Decor, and we appreciate your trust in us. If you have any questions or concerns, our customer service team is here to assist you.